Contact Our Team

Reach out to us for any inquiries, product questions, or feedback. Our dedicated support staff is committed to providing prompt, personalized assistance to ensure your experience meets our premium standards.

Customer Support Hours
Monday – Friday, 09:00–18:00 CET

Response Time
We aim to respond to all online inquiries within one business day.

Direct Email and Phone

Prefer to connect directly? Email or call us for tailored assistance with online orders, sizing, or returns.

Support hours
Monday–Friday, 09:00–18:00 CET

Visit Our Store

Discover our flagship men’s clothing store in Amsterdam. Browse new collections, experience fabric quality firsthand, and enjoy in-person style consultations in a refined, inviting retail space.

Flagship Store – Amsterdam

MensVero Flagship Store
Herengracht 123
1015 EM Amsterdam
The Netherlands

In-store services
Style consultations, fitting guidance, online order pickups, and returns.

Our flagship store is centrally located along the canals of Amsterdam, easily accessible by tram, bicycle, and car. Secure indoor parking is available within a short walking distance.

Online Contact Form

Reach us quickly through our secure online form. Simply fill in your details and inquiry, and a member of our team will respond within one business day.

For questions about existing orders, please include your order number so we can assist you as efficiently as possible.

You will receive a confirmation email once your message has been submitted successfully.

Frequently Asked Questions

Find answers to common questions regarding shipping, payments, returns, and account management in our concise FAQ section.

Shipping & delivery

Orders within the Netherlands are typically delivered within 1–3 business days after dispatch. You will receive tracking details as soon as your order leaves our warehouse. For information about international delivery options, please contact our team via the form above.

Payments & security

We support major payment methods commonly used in the Netherlands, including iDEAL and credit cards. All transactions are processed securely using encrypted connections to protect your personal and payment data.

Returns & exchanges

If your purchase is not quite right, you can request a return or exchange within the specified return period, provided items are unworn and in original condition. For guidance on how to start a return, please contact us with your order number.

Account & orders

Your MensVero account allows you to view order history, manage addresses, and save preferred sizes. If you experience any issues accessing your account or tracking an order, our support team will be happy to assist.

Follow Us on Social Media

Stay updated on new arrivals, exclusive offers, and style inspiration by following us on Instagram, Facebook, and LinkedIn.

Explore behind-the-scenes stories from our Amsterdam studio, discover how our collections are styled in urban European settings, and be the first to know about limited releases.

We Value Your Feedback

Your opinions are important to us. Share your experience or suggestions to help us refine our service and strengthen your trust in our brand.

Whether you are visiting our Amsterdam flagship store or shopping online, we continuously evolve MensVero to meet the expectations of discerning customers in the Netherlands. Your feedback directly informs how we design our collections, refine our digital experience, and train our style advisors.